Terms and Conditions of Juicy Lemons Ltd

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Welcome to Juicy Lemons, 

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Please excuse the formality of the following Terms and Conditions of Juicy Lemons Ltd. Unfortunately it is very difficult to make T’s and C’s sound fluffy and fun, but we have to have them.

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We really want you to enjoy your experience with us. Our aim is to support you in creating beautiful work in a healthy, collaborative, inclusive, fun-filled and respectful studio space. 

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By enrolling in our workshops and courses, you agree to comply with following terms and conditions. Please read them carefully and if you have any questions please do feel free to ask via the contact us button on our website. 

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Enrolment and Payment 

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Enrolment in any of our workshops and courses is on a first-come, first-served basis.

 

You must complete the registration form and pay the applicable fees to secure your place through our website. juicylemons.co.uk 

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We accept payments via credit card, debit card, bank transfer, and other methods as specified on our website. 

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Upon successful registration and payment, you will receive a confirmation email with details of the workshop or course. 

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Workshop and Course Policies

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Participants are expected to attend all scheduled sessions. If you anticipate being late or missing a session, please notify us as soon as possible. 

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All necessary materials and equipment will be provided unless otherwise stated. Participants are responsible for the care and return of any studio equipment used. 

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Respect for instructors, fellow participants, and studio property is mandatory. Any disruptive or inappropriate behaviour may result in expulsion without refund. 

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Health and Safety 

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Participants must adhere to all health and safety instructions provided by instructors and displayed within the studio. 

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Juicy Lemons Ltd is not liable for any personal injury, loss, or damage to personal property while on studio premises. 

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We take a serious approach towards health and safety for the sake of all staff and students. Students use the studio at their own risk, with awareness of the inherent hazards of a studio environment, which include, but are not limited to, use of sharp tools and sharp edges, exposure to toxic materials, the dangers of using materials and equipment at high temperatures, and the risks associated with breathing dust. 

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Most ceramic materials (clay and glazes) are made from finely ground minerals and if not handled correctly can pose a general respiratory risk. Hence, students are asked to refrain from using spray or “bubble” methods for all application of slips, oxides and glazes. 

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Clays other than those provided by juicy lemons shall not be used in the studio to avoid contamination of surfaces and equipment. 

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Students are required to keep all surfaces clean of clay and glaze and to clean all areas including the floor around their work area thoroughly before completing their class. This also minimises the risks to students caused by breathing in clay and dusts. 

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Students must use the main entrance to the Studio when entering or leaving the Studio. In the event of a fire, students are asked to make their way to the nearest available exit. 

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Smoking is forbidden in the Studio. 

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No crockery, glass or food other than that supplied by Juicy Lemons Ltd is permitted in the Studio working areas.

 

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Technical issues and breakages

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We will try to ensure that experienced and trained staff are the only people who will handle and fire your ceramic work. However, by the very nature of ceramics, there is always a risk of technical failure and breakages for which we cannot be held in any way responsible. 

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Prolific makers

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Occasionally we will have a student who is a prolific maker, especially on the wheel, when wasted clay can be high. We do not want to cap people’s creativity so we will ask you to pay an additional contribution at cost for any excessively wasted clay. We also try to ensure fairness whilst firing students’ work, therefore large volume makers may experience a longer delay in firing periods. 

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Students are requested not to bring creations made outside the Juicy lemons Studio for completion and firing at Juicy lemons. Such action could cause delays for students receiving their work made within classes. 

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Collection of Works

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We recommend you collect your finished work as soon as possible after your class, workshop or course to help keep our storage area clear therefore avoiding damage. If finished ceramic work is not collected within 3 months of the end of a class, workshop or course we will sadly have to dispose of it. 

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If you attend a class, workshop or course from further afield or simply run out of time to collect it, we can package and post to you for a basic postage and package cost, but unfortunately we cannot accept any responsibility for damage to your creations that may happen in transit. 

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Arriving at the studio

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We generally open the door a few minutes early. Please come in. Please ensure you are on time so as not to miss any instruction as we will begin on time.

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Studio Clean-up

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Students are asked to clean tools and all areas around their work area thoroughly before completing their class. The last part of all studio classes is dedicated to this. This is a communal studio and its cleanliness depends on everyone doing their part. 

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Environment and Recycling

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We try to run as a zero waste studio. All materials are reused or recycled wherever possible. Clay, glaze and sedimentary materials are never to be poured down sinks in the studio. 

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Please ensure that the correct bins are used when disposing of any materials. 

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Cancellation and Refund Policy 

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Cancellation by Participant:

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All cancellations must be made and received by email in line with the following 

•  You may cancel your booking for a full refund with up to 4 weeks (28 days) notice before the start date. 

•  Cancellations received with 14 - 28 days notice are entitled to a 50% refund before the start date. 

•  Cancellations received with less than 14 days notice before the start date are unfortunately not entitled to a refund, but you may transfer your booking to another person with the prior consent of Juicy Lemons Ltd. 

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Cancellation by Studio:

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In the unfortunate event that Juicy lemons has to cancel a workshop or course, all participants will receive a full refund or the option to transfer their booking onto another workshop or course of equal value that has availability. 

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Missed Sessions:

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No refunds or credits will be given for missed sessions. In special circumstances, and at the discretion of the studio, make-up sessions may be offered. 

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Privacy Policy

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Your details will not be passed on to third parties. Any personal data collected from you, or that you share, will be processed and stored securely online. You have the right to request any personal information held about you.

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Intellectual Property 

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All materials provided during the workshops and courses are for personal use only and may not be reproduced, distributed, or used for commercial purposes without explicit permission from Juicy Lemons Ltd 

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Images for promotional purposes

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Juicy Lemons Ltd has the right to take and use images of you as an attendee, of any class or event, for the purposes of promotion via web site, Instagram or other medium for the benefit solely of the said business. Please inform us if you do not wish to use any images of you. 

 

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Amendments 

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Juicy Lemons Ltd reserves the right to amend these terms and conditions at any time. Any changes will be communicated to participants and posted on our website. 

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Governing Law 

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These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom and England, and any disputes shall be subject to the exclusive jurisdiction of the courts of the UK and England. 

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By enrolling in our workshops and courses, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. 

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For any questions or concerns, please contact us via the website